We Run Your Computers,
So You Can Run Your Business
People-first managed IT support for Norwich and Norfolk-based businesses.
“The service offered by VMIT is exemplary. Our business runs on its IT and it is therefore vital to us to have solid support. I cannot recommend them highly enough.”
Iain Mackie | Partner, Roberts Mackie Winstanley
Stop Worrying About IT. Start Growing Your Business.
Your technology should enable your business, not hold it back.
Yet all too often, we hear concerns like:
We’re Worried
About Cyber Security
You know you need protection that’s size-appropriate and advanced enough to keep your business safe – you just aren’t sure how to select, implement, or maintain it.
Our Systems Keep
Letting Us Down
To operate free from worry, you need tools you can rely on and an IT partner who prevents problems before they happen.
Compliance Is Getting
Too Complicated
Your industry has specific data protection and security requirements you have to meet – and they’re only getting more complex.
We Don’t Have
Cash to Burn on IT
Any investment in your business needs to pay off. But with so many options available, it’s hard to feel confident in your purchasing decisions.
Focus on What Matters With Managed IT Support Services in Norfolk
Our managed services are designed to keep your systems running smoothly while you concentrate on what you care about – running your business.
IT Support, Consultancy & Maintenance
Security Services
Microsoft Office 365
Networks & Broadband
Cyber Essentials Certification
We provide all of our customers with software that monitors network, cloud, and computer resources in real time, as well as many other preventative services.
This ensures you’re always running at 100% efficiency, with no need for major unplanned downtime.
We protect your business from modern threats through carefully selected security partnerships.
Whether it’s traditional anti-virus, a military-grade VPN service, data backup and recovery, or a brand new CCTV system, we have the expertise to guide, plan, and implement a security solution that fits your needs – all with minimal disruption to your operations.
Bring the benefits of the business world’s favourite software solution to your team.
We implement Office 365 subscriptions in a flexible way that suits your business, offering support to learn new areas of the software you haven’t explored before.
From routers and switches to Wi-Fi access points, we deliver connectivity solutions that fit your business. We offer managed networks with high-quality structured cabling, so your network will never be the weak link in your efficiency.
And in areas where traditional broadband falls short, we can advise on alternatives like leased lines, 4G/5G, and Starlink to keep your Norfolk business connected.
Want to prove that you take data protection seriously? Cyber Essentials certification is the perfect way to build stakeholder trust and open doors to new business opportunities.
We help you through the entire process, from initial audit to final submission. You’ll get to meet every requirement – without the stress of managing complex technical documentation.
Focus on What Matters With Managed IT Support Services in Norfolk
At VMIT, we specialise in delivering personalised technology support for small businesses in regulated industries across Norwich and Norfolk (with remote support available for teams further afield).
Our managed services are designed to keep your systems running smoothly while you concentrate on what you care about – running your business.
IT Support, Consultancy & Maintenance
IT Support, Consultancy & Maintenance
Security Services
Security Services
Microsoft Office 365
Microsoft Office 365
Networks & Broadband
Networks & Broadband
Cyber Essentials Certification
Cyber Essentials Certification
“They Understand Our Business Needs”
“As a small business with no in-house IT department, we have placed our trust in VMIT to provide IT support that ensures the smooth operation of our business without worries or headaches. When IT issues arise, we can depend on them to deliver a prompt and professional service. Furthermore, they don’t try to upsell services we don’t need, which is refreshing in today’s world.”
Mark Philpot | Managing Director, One Planning
Tech Support Worth Shouting About
Plenty of IT support providers make big promises. Few deliver.
We understand your concerns about outsourcing something as vital as your technology. That’s why we’ve built our service around what matters most to Norfolk’s small businesses.
Attentive Service
We're customer service focused - your best interests are our main concern.
All our team have gone through advanced telephone training and are personable, assertive, and efficient.
Consistent Pricing
Fixed retainer costs with no surprise charges mean we absorb the risk, not you.
You'll get time sheets and a complete breakdown of our costs, and you only pay us when you're satisfied with the results.
Continuity of Care
No being tossed from department to department - you'll work with the same technician throughout your issue resolution.
They'll either solve your problem directly or collaborate with our specialists while staying your main point of contact.
Preventative Philosophy
We focus on maintaining rather than just mending. By spotting degradation before it results in failure, we keep your business running without interruption. Our preventative approach means fewer emergency calls and more productivity.
Ethical Approach
We prioritise customer needs over upselling opportunities.
Every recommendation we make is based on what's best for your business, not what generates the highest profit margin for ours.
Local Expertise
As a Norwich-based team, we understand the unique challenges local businesses face with regional infrastructure and connectivity.
When you need on-site support, we're just minutes away - not calling you from a distant support centre.
Supporting SMBs & Professional Services Since 2006
For nearly two decades, we’ve been the trusted managed technology partner for businesses and branches across Norwich, Norfolk, Suffolk, and the surrounding areas.
We know the tricky compliance requirements and security concerns that regulated industries face.
From law firms to financial services (and other security-conscious SMBs), we’re committed to delivering reliable managed IT support that keeps our clients running smoothly.
Over 2200 Tickets solved per year
950 inbound & outbound Calls made and received per week.
Nearly £120,000 of hardware sales per year
2200
Tickets solved per year.
950 inbound & outbound
Calls made and received per week.
Nearly £120,000
of hardware sales per year
Supporting SMBs & Professional Services Since 2006
For nearly two decades, we’ve been the trusted managed technology partner for businesses and branches across Norwich, Norfolk, Suffolk, and the surrounding areas.
We know the tricky compliance requirements and security concerns that regulated industries face.
From law firms to financial services (and other security-conscious SMBs), we’re committed to delivering reliable managed IT support that keeps our clients running smoothly.
Over 2200 Tickets solved per year
950 inbound & outbound Calls made and received per week.
Nearly £120,000 of hardware sales per year
How We Work With You
We believe in making IT support for small businesses straightforward and stress-free. Our process is designed to give you complete visibility, confidence, and control from the very beginning of our partnership.
You give us a call
We'll take the time to understand your business needs, current challenges, and what you're looking for in an IT services partner.
No hard sell, just an honest discussion about how we might
be able to help.
We conduct an in-depth IT audit
This gives us a clear picture of where you stand and provides you with an accurate, documented record of all your existing systems and software - whether you decide to move ahead with us or not.
We design your strategic roadmap
With a detailed understanding of what's working well and what could use some TLC, we create a plan.
This prioritises immediate IT concerns (while planning for future improvements that align with your business goals and budget).
We begin implementation
At a pace that works for your business. From there, our relationship transitions to ongoing support and maintenance; proactively monitoring your systems and responding quickly when you need us.
Ready for IT Support That Puts You First?
- Discuss your current IT challenges and business goals
- Review your existing infrastructure and identify potential vulnerabilities
- Provide practical recommendations you can implement immediately
You’ll walk away with a clear understanding of your current IT position, steps for improvement, and a taste of what people-focused support feels like
